For a long time, companies have relied on data-driven decisions. These are choices made using facts and numbers, not just guesses or gut feelings. Companies spend a lot of money on tools to gather and study information. But now, intelligent business leaders are noticing something important: having lots of data doesn't always mean making good choices.
So now, companies are changing how they use data. They're moving away from just collecting lots of information and instead focusing on how to make better choices. This new approach pays more attention to each step of the decision-making process and examines how companies can improve their decision-making overall.
Companies aren't giving up on data-driven decisions; they're just using data in more strategic ways. By making better choices and using data wisely, businesses can improve performance overall.
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Companies spend a lot of money on data tools. But much of this money is going to waste. Studies show that 60% of companies’ data and analytics investments go unused.
The problem is that regular data tools don't directly relate to specific decisions. They give general information but don't offer targeted advice. For example, a company-wide sales report might show trends but won't give a brand manager the insights they need to improve a specific product line.
Luckily, intelligent leaders see this problem. They're shifting their focus from collecting data to improving decision-making. This new approach examines how choices are made and tries to improve each step.
Companies are changing how they use data to make choices. This new way is called Decision Intelligence (DI). DI combines what people know with what AI can learn to make better decisions. It focuses on improving how decisions are made, measuring results, and helping companies learn faster.
DI builds on older data methods in several important ways. It starts by mapping out the decision process, determining what information is needed, who should be involved, and what might happen. DI also looks at the big picture, considering many things that affect decisions, not just data. This includes company goals and how people think and act.
Another crucial part of DI is using artificial intelligence (AI) to help make sense of complex information and suggest ideas. DI also treats past decisions as valuable information, helping companies understand what happened and make better choices in the future. This new approach lets companies improve how they make decisions from start to finish and keep getting better over time.
Companies are using new software called Decision Intelligence Platforms (DIPs). These innovative decision-making tools mix data, analysis, and AI to help people and computers make smarter decisions. They turn raw data into useful information that helps with specific choices at all company levels.
Decision intelligence platforms like Cloverpop work by first laying out the steps in making a decision. This includes asking the right questions, gathering information, evaluating options, and making recommendations. The software also helps teams customize this process to fit their specific needs and the type of decision they're making.
After a choice is made, these decision-making tools help put the decision into action. They make sure everyone knows what to do next so teams can work together better. This helps companies make not only better decisions but also faster ones.
These tools also have features that check if decisions match long-term goals. This helps avoid mistakes people might make when deciding things on their own. However, the best part of these decision intelligence platforms is how they learn from past decisions. After all, companies can only learn what works well and what doesn't if they keep track of what happens after each choice. This helps companies make better decisions in the future.
As companies move beyond methods like data-driven decisions, they need a way to measure progress. This is where the Decision Intelligence framework comes in. The Decision IQ framework is a tool for checking and improving how well a company makes decisions. It looks at three main areas:
Getting good at the practices in this framework leads to better business results, encourages new ideas, and helps companies innovate and grow. It gives organizations an easy way to benchmark and improve their current decision-making process as they move toward decision intelligence.
We've also created a maturity model based on the Decision IQ framework. This model helps companies understand where they stand in their journey from data-driven decisions to decision intelligence. It puts companies into four levels based on how good they are at making decisions:
This progression shows how getting better at making decisions leads directly to better business results. The maturity model gives companies a roadmap for improvement. It does this by helping them develop targeted strategies to improve their decisions. Download the Decision IQ White Paper to see how your company's decision-making process compares.
In the coming years, we'll see a shift from purely data-driven decisions to this more innovative way of making decisions. This change will reshape how companies work at their core.
In fact, companies are already starting to use these new methods. A recent Gartner survey found that a third of organizations have begun using Decision Intelligence. About a sixth plan to try it within six months, and nearly a fifth are considering using it in six to 12 months.
Experts predict that by 2026, three out of four global companies will use Decision Intelligence practices. This includes keeping records of decisions to study later, treating decisions themselves as data to learn from. These numbers show how important these innovative decision-making strategies are becoming.
Companies that adopt this more innovative Decision Intelligence approach to decision-making will have a competitive advantage. They'll be better prepared for future challenges and opportunities. These companies won't just follow data blindly. Instead, they'll make smart, informed decisions that take them where they want to go.
Think of Decision Intelligence like a strategic advisor. This advisor doesn't just read reports. It considers your company's goals, watches for potential opportunities, and helps navigate unexpected market changes. Most importantly, it learns from each decision to make the next one even better.
You've seen how these more innovative approaches to decision-making can transform your business strategy. Now, it's time to take action. Join the third of organizations already experiencing Decision Intelligence benefits!
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